What is the first step in running scanpst.exe on a Windows system?

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The correct first step in running scanpst.exe on a Windows system is to navigate through the Start menu to "Computer." This is because scanpst.exe, the Inbox Repair Tool, is typically located within the Microsoft Office installation directory on the local drive. By selecting "Computer," you can effectively access the file system and locate the drive where Microsoft Office is installed (often the C: drive).

Once you access the drive, you can find the folder for Microsoft Office (e.g., Program Files > Microsoft Office > OfficeXX, where "XX" represents the version of Office) to locate scanpst.exe. This step is crucial because it sets the foundation for executing the repair tool by ensuring you are in the correct file location.

The other choices, while leading to different areas of the system, do not provide direct access to the file system where scanpst.exe resides, which is necessary for running this specific repair tool.

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